Digital Tuesdays

Maytag Commercial Laundry has been running search advertising through Google AdWords since the beginning of January. The campaign is divided into three main targets or categories: Coin Operations, On-Premise Laundry, and the Maytag Commercial Laundry brand.

So far, the Coin Operations target has proven the most successful in generating sales leads for Maytag Commercial Laundry distributors. After clicking on the Maytag search ad, users are directed to MCLaundry.com, where they are able to submit their contact details and download informational brochures. Maytag distributors can then obtain the contact information and reach out to the prospective coin-operation owners.

For the first six months of the campaign, these search ads generated 607 sales leads for Maytag’s local distributors. The campaign continues to perform well for the brand and has the potential to reach even more users.

WWDDD?

Mad Men returns (and enthralls) in its fourth season

Reading my Facebook feed recently, I encountered a status update by another ad copywriter who had recently been laid off. “What would Don Draper do?” he wondered.

“Get fall-down drunk and take home a cocktail waitress,” I chuckled to myself. But in the days that followed, the phrase stuck with me. A quick Google search shows it has a certain cachet on the web, too. There’s even this blog in which the author, pretending to be Draper, answers questions from readers. Here’s a sample:

Dear Don Draper, How do you wear a pocket square?

If I wear one at all, I use white cotton or linen squares and fold them in what’s called a Presidential fold: halved twice at right angles into quarters. And don’t be a dandy – it’s meant to be used.

In spite of his profoundly dysfunctional personal life, the smoldering Mad Men anti-hero radiates a cool self-assurance that eludes most copywriters I’ve ever met. Maybe that’s why we tend to view him in the same adulatory light in which minivan-driving, middle-class soccer moms view Oprah. To say we worship him would be to overstate the matter – but only a little bit.

Of course, “Don Draper” is a phony; an illusion created by the conflicted man behind the name, Richard Whitman. No wonder Draper is so good at persuading people to buy his ideas – his entire life has been one long con. Still, we copywriters can’t help but exalt the Draper persona. Supremely confident, unfailingly smooth and always in charge, it’s everything we aren’t.

Take me, for example: I gravitated toward a career in writing largely because I feel more comfortable behind a keyboard than in front of other people. After a mercifully brief stint in door-to-door fundraising 10 years ago, I figured out I wasn’t blessed with the gift of persuasion. Giving a sales pitch, I make Old Gil Gunderson look like Richard Branson – and that’s on a good day.

So I understood why my fellow copywriter invoked Draper in his Facebook status. Don Draper may not be our Jesus – he’s far too flawed for that. But look no further than this brilliant pitch Draper made to Kodak for evidence that, even though he’s purely fictional, Draper has earned his place among the gods of advertising.

Digital vocab

Let’s focus on video this week.

Phrases of the week: Video Pre-Roll and Video Post-Roll

What do they mean? Pre-roll refers to a short section of video shown before the main video. Video pre-roll times vary, but they’re commonly 15 to 30 seconds long.

Post-roll is similar to pre-roll, but the post-roll appears at the end of the main video rather than before it.

Here’s a 15-second Diet Coke pre-roll ad to give you an example of what you might see. Now as you watch videos on YouTube, Hulu, etc., you’ll know what these little video clips are called!

Digital vocab

Ready for some more information about rich media?

Phrases of the week: Rich Media Interaction Rate and Rich Media Expandable Banner

What do they mean? A rich media interaction rate is the proportion of users who interact with an ad. Interaction rate is calculated by dividing the total rich media impressions by the number of rich media interactions. (An interaction is an ad impression where the user has interacted with the ad. An interaction can be a user-initiated roll-over, panel activity, or click-through on a banner.)

Rich media expandable banners are creative units that have two main states: collapsed and expanded. The collapsed portion – which you’ll see first – expands with user interaction.

Digital Tuesdays

Whirlpool launched an expandable rich media banner on GreenBuilderMag.com in June that will run for three months. This high-impact unit is a 920×60 that expands downward to a 920×400 and contains various hot spots that the user can hover over for more information about that specific product.

This kind of rich media banner comes with many reporting metrics, in addition to the standard media metrics such as number of impressions, number of clicks, and click-through rate.

Digital vocab

In my post on June 8, I outlined the differences between standard and rich media. Today, let’s take that topic a little further and delve into more details about rich media.

Phrases of the week: Rich Media Impressions and Rich Media Interactions

What do they mean? Rich media impressions are impressions delivered by a rich media ad unit. Often, when a rich media unit runs on a website, both rich media impressions and standard impressions are counted. The reason for this is when a user’s computer does not comply with the rich media unit, a standard banner will run in its place, thus counting a standard media impression. It is very common for standard impressions to be counted when running rich media units, especially for users who are running older computers and outdated browsers.

Rich media interactions are the ad impressions in which there has been an interaction by a user. An interaction can be a user-initiated roll-over, panel activity, or click-through on a banner.

Digital Tuesdays

In a previous post, I described the difference between standard online media advertisements and rich media and the advantages of each. One benefit to the rich media advertiser is an increased amount of time the user spends with the ad.

The Propane Education and Research Council (PERC) launched an online advertising campaign in March, and the campaign includes a rich media banner on Remodeling and BuilderOnline. The banner is a 300×250 interactive quiz that prompts users to answer five questions regarding propane. They’re then informed if their answer is correct or incorrect.

The banner launched in mid-April, and the results are now coming in. The news is good! The average time spent with the rich media unit on Remodeling and BuilderOnline is 29.62 seconds and 23.35 seconds respectively. The rich media banner had a combined total of just under 2,000 interactions and a total of 42,785 rich media impressions delivered.

Think about the amount of time you spend looking at a standard online advertisement, then consider the nearly half a minute spent here. Interesting, isn’t it?

Scented billboard debuts in North Carolina

A grocery store in Charlotte, NC, is hoping that its steak-scented billboard will drive customers to its stores. Waves of charcoal and pepper will tempt drivers, particularly during morning and evening rush hours. Clever!

Digital Tuesdays

Delta Faucet Welcome Mat 640×480 Proves Successful

March online reporting results for Delta Faucet proved that high-impact ad placements perform better than smaller, more common sizes.

The welcome mat banner (see the screen shot below) on QualifiedRemodeler.com was a 640×480-size placement.

For one week, when a visitor arrived at the QualifiedRemodeler.com home page, the welcome mat appeared over the page content. It was the only ad appearing on the screen. After a set amount of time, the ad disappeared, and the user continued on to the home page, where they could resume their intended browsing.

How did it do? The welcome mat banner generated a 2.98% click-through rate, which was by far the top performer for Delta Faucet in March. Additional welcome mats for Delta Faucet are scheduled to run on various sites throughout the rest of 2010.

Digital vocab

Three phrases for the price of one today!

Phrases of the week: Run of Site (ROS), Run of Channel (ROC), and Run of Network (RON)

What do they mean? All of these phrases refer to the distribution of an online ad within a website or network. Each offers you a way to get a lower rate in exchange for your flexibility.

A Run of Site ad can appear on any page within a website at random. You could see it on the home page, the news page, the about page, etc.

A Run of Channel ad runs within a specific channel on a website. Channels are sections of a website that contain like information and are typically located at the top of a page as tabs. For example, CNN.com has numerous news channels, including U.S., World, Politics, Health, and more. You choose the channel that is most appropriate for your ad.

A Run of Network ad can run throughout a network of websites. The network can be a large advertising network or a smaller network made up of a few similar websites. For example, the Wall Street Journal Digital Network includes WSJ.com, Barrons.com, and MarketWatch.com.

Each of these will be stated up front in your advertising agreement.


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