Let’s face it: life is a balancing act. I have been in marketing for over 12 years, and I became a mom almost five years ago. When I did, I realized that my worlds would often collide. And I can honestly say that being both a mom and an account supervisor have made me a stronger, more well-rounded person.
On the surface, these roles may seem completely different – but through the years, I’ve found that you can draw parallels between the two worlds. Here are my top seven.
1. Communication
Mom: When I can, I prep my son for what is about to happen. I tell him the sequence of events, so he knows what to expect. Setting expectations has saved us from many, many meltdowns, and it has helped him become a more mature, trusting person.
Account Supervisor: Working with clients to set and meet expectations is a key part of my job. Maintaining that open line of communication will always help to promote a successful client-agency relationship.
2. Diagnosis
Mom: Illness is a regular part of life when you have a child. Determining exactly what is wrong and how it should be treated, on the other hand, can be very difficult.
Account Supervisor: Clients come to me with a variety of issues. How can we drive more traffic to our website? Sales are down – what can we do? The first stage in diagnosis is logging the symptoms so we can understand the problem. Then we can prescribe a strong marketing remedy that supports the original objectives and solves the problem.
3. Negotiation
Mom: Ah, the parent-child battles. You may have dessert only if you eat your vegetables first.
Account Supervisor: Wouldn’t it be great if balancing deadlines with client needs could be solved with a bowl of ice cream? “If we don’t get the edits until Tuesday night, we won’t be able to have the piece printed for you on Wednesday morning. But if we get final art out on Friday, we can certainly deliver!” (Item 1 on this list, communication, also applies here. Then again, good communication applies to nearly every situation!)
4. Compassion
Mom: What is a mom for but to kiss those boo-boos and make it all better? Compassionate parenting also means helping him cope when he learns that not everything in this world is fair.
Account Supervisor: So many of my clients have gone through difficult times over the years, both in their personal and their professional lives. A compassionate, objective ear is invaluable when they realize that not everything in the business world is fair.
5. Patience
Mom: [Sigh] Patience has to be one of the more difficult challenges of being a parent. “Stop running in the house!” I remind myself that 4-year-old boys have an endless amount of energy, and thank goodness he isn’t just sitting on the couch. (Learning deep-breathing techniques doesn’t hurt.)
Account Supervisor: “Why don’t they just do what we think is right?” Patience is a must-have while you help clients navigate the (often new or unknown) world of marketing. And sometimes, you find that their way actually was the right way after all!
6. Organization
Mom: Without organization, I would be a total mess. My mental to-do list is never-ending and always changing. First, I will get him dressed, then let the dog out, then pack his backpack, and I need to make him a doctor appointment… Establishing order and routine when I can makes all of us happier in the end.
Account Supervisor: If projects aren’t organized, it is guaranteed that chaos will ensue. And that strategy you worked so hard to establish will soon disappear.
7. Fun
Mom: This is 100% the best part of parenting. Yes, let’s play another round of Candyland!
Account Supervisor: We are all in marketing for a reason, right? The fun stuff is why I love my job!
Sure, both positions have their own unique set of challenges. But isn’t that what keeps things interesting?
What parallels between roles do you find in your own life? And how have you used those skills to make your personal or professional life more enjoyable?